Adventure Pal Support
Contact Us
Need help? We're here for you!
Email: development@starson.io
Response Time: Within 24-72 hours
About Adventure Pal
Adventure Pal helps you find partners for skiing, snowboarding, and uphilling at various Colorado ski resorts. Match with outdoor enthusiasts based on your schedule, age range, and preferences. Never adventure alone again!
Frequently Asked Questions
How do I create an account?
Download Adventure Pal from the App Store, tap "Sign Up," enter your email and password, and verify your email with the 6-digit code sent to you.
How do I find adventure partners?
Navigate to the "Find" tab to browse available adventures. Filter by adventure type, date, age range, and gender preference. Tap "Request to Adventure" to send a request to the adventure creator.
How do I schedule my own adventure?
Go to the "Schedule Adventure" tab, select your adventure type (ski or snowboard), location, date, time, age preference, and gender preference. You can also add optional notes. Your adventure will be visible to other users who can request to join you.
How do I delete my account?
Go to Settings → Support → Tap "Delete Account" → Confirm deletion. This will permanently delete your account and all associated data including profile, adventures, and reviews. This action cannot be undone.
What if I feel unsafe during an adventure?
Your safety is our top priority. Adventure Pal requires you have at least one emergency contact listed that can be contacted in the event of an emergency.
How do I report inappropriate behavior?
Contact us immediately at development@starson.io with details about the incident, including the user's name, date of adventure, and description of the behavior. We take all reports seriously and will investigate promptly.
How do I update my profile?
Tap the "Profile" tab → "Edit Profile" to update your name, tagline, bio, date of birth, gender, phone number, favorite adventures, and favorite locations. You can also tap your profile picture or cover photo to upload new images.
How does the rating system work?
After completing an adventure, you can leave a review for your adventure partner. Reviews include a 1-5 star rating and optional text feedback. Your profile displays your average rating based on all reviews you've received.
Can I cancel an adventure I created?
Yes, you can delete adventures that don't have approved partners yet. Go to the Adventures tab, find your adventure, and tap the red DELETE button. Once someone is approved to join your adventure, you cannot delete it.
How do I view my past adventures?
Past adventures that had approved partners are visible on the Adventures tab. You can leave reviews for your adventure partners by tapping "Leave a Review" next to each completed adventure.
What areas does Adventure Pal cover?
Currently, Adventure Pal is focused in various Colorado ski resorts along I70. We plan to expand to additional locations in the future.
Safety Guidelines
- Always meet in public places
- Tell someone where you're going
- Set up emergency contacts before your adventure
- Trust your instincts - if something feels wrong, it probably is
- Review your adventure partner's profile and ratings before accepting
- Keep your phone charged and with you at all times
For urgent safety concerns, please contact local authorities immediately.
Privacy & Data
Your privacy matters to us. Adventure Pal collects only the information necessary to connect you with adventure partners. You can delete your account at any time by going to Settings → Support → Delete Account.
Technical Support
App crashes, bugs, or won't load?
Try force-closing the app and reopening it. If the issue persists, contact support.
Not receiving notifications?
Check your iPhone Settings → Notifications → Adventure Pal and ensure notifications are enabled.
Can't upload photos?
Go to iPhone Settings → Adventure Pal → Photos and ensure the app has permission to access your photo library.
Still having issues? Contact us at development@starson.io
Development Services
Adventure Pal was built by Starson Development. Need an app built?
Reach out to development@starson.io today to get a quote.
Fixed fee or build for equity options available.